Terms of service

1. Overview

This website is operated by dclcamax.shop.

Throughout these Terms, the words “we”, “us”, and “our” refer to dclcamax.shop.

By visiting our website, purchasing a product, creating an account, or otherwise using our services, you agree to these Terms of Service to the extent permitted by applicable law.

2. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, remedy, or protection that cannot legally be excluded under the Australian Consumer Law or other applicable legislation.

If any provision of these Terms conflicts with a mandatory consumer right, the mandatory consumer right will prevail.

3. Eligibility

By placing an order, you confirm that you have legal capacity to enter into the transaction or have appropriate authorisation from a parent, guardian, or other responsible person where required by law.

You must provide accurate information when placing an order.

4. Products and Services

We make reasonable efforts to display products accurately.

Product colours and appearance may vary because of photography, lighting, screen settings, manufacturing variations, and device displays.

We may modify our product selection, specifications, packaging, or availability where permitted by law.

Such changes do not limit rights relating to products that fail to comply with applicable consumer guarantees.

5. Pricing

Prices displayed on our website are subject to change before an order is accepted.

The applicable price will normally be the price displayed during checkout when an order is submitted.

Any applicable taxes, discounts, or other charges will be displayed or calculated as required.

6. Orders

Submitting an order does not necessarily mean that the order has been finally accepted.

We may refuse or cancel an order for legitimate reasons including:

  • Product unavailability;
  • Obvious pricing or listing errors;
  • Suspected fraud;
  • Payment failure;
  • Incorrect customer information;
  • Shipping restrictions; or
  • Legal or regulatory requirements.

If we cancel an order after payment has been received and no goods are supplied, the applicable payment will be refunded.

7. Payment

Customers agree to provide valid and authorised payment information.

Payments may be processed through Shopify and third-party payment providers.

We are not responsible for delays caused solely by a customer's bank or independent payment provider, except to the extent responsibility cannot legally be excluded.

8. Shipping

We provide free standard shipping on all orders.

Our estimated standard delivery timeframe is 15–20 days.

Delivery estimates may be affected by carrier delays, weather, public holidays, customs procedures, address problems, transportation disruptions, or other circumstances.

Further details are contained in our Shipping Policy.

9. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy together with applicable Australian Consumer Law.

Our voluntary return policy does not limit mandatory rights relating to faulty, damaged, unsafe, incorrectly described, or otherwise non-compliant products.

10. Order Information

Customers are responsible for providing accurate shipping, billing, contact, and payment information.

If incorrect information is provided, contact:

info@dclcamax.shop

as soon as possible.

We cannot guarantee that information can be changed after an order has entered fulfilment or dispatch.

11. Website Accounts

If account functionality is available, customers are responsible for maintaining the confidentiality of account credentials.

You must notify us if you reasonably believe your account has been accessed without authorisation.

12. Acceptable Use

You must not use our website to:

  • Commit fraud;
  • Violate applicable law;
  • Introduce malware;
  • Attempt unauthorised access;
  • Interfere with website security;
  • Scrape or exploit the website unlawfully;
  • Misrepresent your identity;
  • Infringe intellectual property rights; or
  • Engage in abusive or malicious activity.

We may restrict access where reasonably necessary to protect our customers, website, or legal interests.

13. Intellectual Property

Unless otherwise indicated, website content including text, graphics, layouts, branding elements, design materials, and original content is owned by or licensed to dclcamax.shop and is protected by applicable intellectual property laws.

Customers may use the website for personal shopping purposes.

Unauthorised commercial copying, reproduction, distribution, modification, or exploitation may be prohibited.

14. Third-Party Services

Our store may use third-party services including Shopify, payment processors, analytics providers, delivery providers, and other technology services.

Third-party services may be governed by separate terms and privacy policies.

15. Third-Party Links

Links to third-party websites may be provided for convenience.

We do not control independent third-party websites and are not responsible for their content or practices except where liability cannot lawfully be excluded.

16. Errors and Inaccuracies

Occasionally, website information may contain typographical, technical, pricing, product-description, or availability errors.

We may correct genuine errors where permitted by law.

Nothing in this section permits us to avoid obligations or remedies required under Australian Consumer Law.

17. Consumer Guarantees

Eligible products supplied to Australian consumers are subject to statutory consumer guarantees.

These may include guarantees concerning acceptable quality, fitness for purpose, correspondence with description, and other protections provided by law.

These rights exist independently of any voluntary warranty or return policy offered by us.

18. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect or consequential loss arising solely from circumstances outside our reasonable control.

However, nothing in these Terms excludes or restricts liability where exclusion or restriction is prohibited by law, including liability arising under mandatory Australian consumer protections.

19. Indemnification

To the extent permitted by law, you agree to be responsible for losses reasonably arising from your unlawful use of our website, deliberate violation of these Terms, or infringement of third-party rights.

This clause does not apply where doing so would unlawfully limit consumer rights.

20. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent legally permitted.

21. No Waiver

Failure to enforce a provision immediately does not necessarily constitute a waiver of that provision or any legal right.

22. Changes to the Terms

We may update these Terms periodically.

The version published on our website at the time of a transaction will apply subject to applicable law and any mandatory rights.

We will not retrospectively remove accrued statutory consumer rights.

23. Governing Law

These Terms are governed by applicable laws of Australia.

Where mandatory State or Territory consumer protections apply, nothing in these Terms is intended to prevent a consumer from relying upon those protections.

Any dispute will be dealt with by a court or tribunal having lawful jurisdiction over the matter.

24. Contact Information

Questions regarding these Terms of Service may be sent to:

Store Name: dclcamax.shop
Email: info@dclcamax.shop